Returns and exchanges

Exchange or refund on imperfect products within 7 days of purchase

Returns accepted within 7 days of original purchase. There is a money back guarantee on all items that are unused and in it’s original packaging within the 7 day grace period.

Original item must be returned with a return label that will be provided to you once we are aware of the issue. 

Once item is received by us, your refund will be processed immediately. 

Please contact us if you have any problems with your order via email at info@bellenssoapcompany.com. Please include your name, address and item number.
 
Returns and exchange details

We will gladly give you a refund if we send you an imperfect product.

Any items damaged in shipping transit must be reported to us within 24 hours of receipt of the item. If you do not report the damage we will not accept a return or issue a refund.

 
 
Payment
Payment will be handled through Visa, Paypal, Amazon Pay, Mastercard, Discover. If you would like to pay using a different method, please contact us before making your purchase.
 
 
Shipping

Order processing and shipping normally occurs within 3-10 business days from receipt of payment.

For international orders, We ship through USPS International First Class Mail. Delivery can take up to 15-20 days. Keep in mind that though it may take up to 15-20 days to reach your country it may be held up in customs for several more days.

Note:
International buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from the US.